This is helpful when you are working directly with the customer. When entering or reviewing a sales order, you can quickly access item information, such as item number, availability, quantity cost-breaks, and so on. You can also review the present status of any order, including orders that are on hold. For example, you can monitor quantity information to identify how many items on a sales order are backordered. You review and analyze sales order information to track the status of sales orders and invoices and accurately plan for future needs. 12.1 Understanding Sales Order Information
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